SIP Channels
SIP channels should be added to your IP-PBX-based phone service, as this is what allows you to take and make calls that go outside of the IP network. You can have nearly unlimited calls going on within the network, but to get to the outside world, SIP trunking with these channels is the best way to do it. If you’re on an IP-based phone system, you almost certainly already have some channels. Each channel will allow one active call to go through. Many businesses need to have multiple phone calls going on simultaneously, which is why multiple channels are so important.
It can be difficult for companies to choose exactly how many SIP channels they need. Since each of these channels can handle one call at a time, the total number a given company requires is often less than they might think. This can be reduced even further because calls within the IP network can go on without any channels, which may make it seem like a company has many active phone lines when it is only taking up a few channels.
SIP Channels | How to Add More
Depending on the specific setup of your phone system, SIP channels can be added either logically with changes to the software configuration or physically by adding additional lines to the system. In most cases, it is quite simple to add extra lines, and they can be added to your system right away with little if any, delay. This is a great way to ensure your company has access to all the phone lines needed at any given time. Most companies will determine how many they need by identifying their peak phone times and adding several additional lines above what they expect they will need.
This is a good way to get started, and since adding additional SIP channels is quite easy, they can always add more as the business grows or if they find they are regularly using up all available lines. Adding additional channels is also quite affordable and almost always cheaper than running a new POTS line to your location. There are many advantages of using SIP trunking and channels to access the outside phone network.
SIP Channels | Advanced Phone Management
Managing phone systems today is far more advanced than it ever has been in the past. With a seemingly endless list of great features, simple management of SIP channels, and much more to consider, it can be overwhelming. This is one of the reasons why Improcom has created their online web portal, which allows you to manage nearly every aspect of your phone system. From enabling and disabling features to call forwarding and much more, this is the ideal way to keep your phones working the way your business needs them to.
